Ozzy Osbourne Official Store FAQ
Everything you need to know about your order, shipping, and official Prince of Darkness merchandise.
How do I know the merchandise is authentic?
This is the official Ozzy Osbourne webstore. All products are 100% licensed and authorized by Ozzy's management to ensure you receive high-quality, authentic apparel and accessories.
What is your shipping policy for international orders?
We ship worldwide. International orders typically take 10-21 business days to arrive depending on the destination and customs processing. Please note that import duties and taxes are the responsibility of the customer.
How should I care for my graphic tees and hoodies?
To preserve the quality of the prints, we recommend washing your garments inside out in cold water and tumble drying on low heat or air drying. Avoid ironing directly over the printed graphics.
What is your return and exchange policy?
We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached. Limited edition or 'final sale' items are not eligible for return.
Do you offer a size guide for your apparel?
Yes, a detailed size chart is available on each product page. Our apparel generally follows standard US sizing. If you are between sizes, we recommend sizing up for a more comfortable fit.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.